Tenant Survey

Closes 4 Apr 2019

Opened 4 Feb 2019


The Arch Company has recently completed the purchase of Network Rail’s former commercial estate business in England and Wales. We are pleased to launch our Tenant Consultation.

The results of the Tenant Consultation will support the development of a new enhanced Tenants' Charter, which will be published in the summer. This will provide clear principles and a Code of Conduct for the management of the estate going forward. Importantly, your feedback will inform the commitments we make on various matters, including the timeliness of communications and methods of engagement. We hope that the consultation will also generate ideas for how The Arch Company can create a supportive environment in which your business can flourish.

The Arch Company is committed to delivering on our promise to put you, our tenants, first. As responsible owners, our approach will be open and transparent, as working with our tenants is our top priority. That is why we are undertaking this Tenant Consultation, to better understand your considerations and concerns.

This Tenant Survey is a key element of the Tenant Consultation and we encourage all tenants to complete the survey. Please share your comments before 4 April 2019 as we are keen to hear your feedback as soon as possible. If you’d like to get in contact with us, email survey@thearchco.com or freephone 0800 470 4610 – we’re open 9am-6pm.

Listening to you